{"id":182776,"date":"2026-09-29T17:41:34","date_gmt":"2026-09-29T17:41:34","guid":{"rendered":"https:\/\/shop.perfectpro.eu\/?page_id=182776"},"modified":"2026-10-12T08:56:26","modified_gmt":"2026-10-12T08:56:26","slug":"mises-a-jour-logicielles","status":"publish","type":"page","link":"https:\/\/shop.perfectpro.eu\/fr\/mises-a-jour-logicielles\/","title":{"rendered":"Pi\u00e8ces d\u00e9tach\u00e9es"},"content":{"rendered":"[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bb90px\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb50&Prime; bottom_padding=\u00a0\u00bb50&Prime; text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-15-percent\u00a0\u00bb column_padding_tablet=\u00a0\u00bbpadding-5-percent\u00a0\u00bb column_padding_phone=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_position=\u00a0\u00bbleft-right\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; width=\u00a0\u00bb1\/1&Prime; tablet_width_inherit=\u00a0\u00bbdefault\u00a0\u00bb tablet_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb phone_text_alignment=\u00a0\u00bbdefault\u00a0\u00bb column_border_width=\u00a0\u00bbnone\u00a0\u00bb column_border_style=\u00a0\u00bbsolid\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb][vc_column_text el_class=\u00a0\u00bbsupport-icon-text pp-onderdelen\u00a0\u00bb]\n<style>\n.pp-onderdelen{max-width:980px;margin:0 auto}.pp-onderdelen h1{margin-bottom:18px}.pp-onderdelen h2{margin:38px 0 14px;font-size:27px;line-height:1.25}.pp-onderdelen h3{margin:0 0 8px;font-size:19px}.pp-onderdelen p,.pp-onderdelen li{font-size:17px;line-height:1.7}.pp-service-intro{font-size:20px!important;line-height:1.6!important;max-width:850px}.pp-service-notice{margin:28px 0;padding:22px 25px;border-left:5px solid #e30613;background:#f3f3f3}.pp-service-steps{display:grid;grid-template-columns:repeat(2,1fr);gap:18px;margin:22px 0 8px}.pp-service-step{padding:22px;background:#f5f5f5;border-top:4px solid #e30613}.pp-service-number{display:inline-flex;width:32px;height:32px;align-items:center;justify-content:center;margin-bottom:12px;border-radius:50%;background:#e30613;color:#fff;font-weight:700}.pp-onderdelen ul{margin:8px 0 0 22px}.pp-service-warning{margin-top:28px;padding:20px 24px;background:#222;color:#fff}.pp-service-links a{display:inline-block;margin:5px 10px 5px 0;padding:11px 18px;background:#e30613;color:#fff!important;font-weight:700;text-decoration:none}.pp-service-links a:hover{background:#bd0711}@media(max-width:690px){.pp-onderdelen h2{font-size:23px}.pp-onderdelen p,.pp-onderdelen li{font-size:16px}.pp-service-intro{font-size:18px!important}.pp-service-steps{grid-template-columns:1fr}.pp-service-step{padding:18px}}\n.pp-parts-heading{display:flex;align-items:center;gap:20px;margin-bottom:20px}.pp-parts-heading svg{width:76px;height:76px;flex-shrink:0;color:#000}.pp-parts-heading h1{margin:0}.pp-parts-checklist{padding:26px;background:#f5f5f5;margin-top:25px}.pp-onderdelen .pp-service-links a{background:#e30613!important;border-radius:3px;padding:14px 24px}.pp-onderdelen .pp-service-step p{margin-bottom:0}@media(max-width:690px){.pp-parts-heading svg{width:55px;height:55px}} <\/style>\n<div class=\"pp-parts-heading\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 100 100\" role=\"img\" aria-label=\"Pi\u00e8ces d\u00e9tach\u00e9es\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"5\" stroke-linecap=\"round\" stroke-linejoin=\"round\"><path d=\"M59 17a22 22 0 0 0-27 27L12 64a12 12 0 0 0 17 17l20-20a22 22 0 0 0 27-27L63 47 50 34z\"\/><circle cx=\"21\" cy=\"72\" r=\"3\"\/><path d=\"m64 64 18 18M69 59l18 18a7 7 0 0 1-10 10L59 69M77 13l10 10-19 19M74 16l10 10\"\/><\/svg><\/p>\n<h1>Pi\u00e8ces d\u00e9tach\u00e9es<\/h1>\n<\/div>\n<p class=\"pp-service-intro\">Besoin de remplacer une pi\u00e8ce ? Offrez une seconde vie \u00e0 votre produit PerfectPro. Votre revendeur ou votre point d\u2019achat peut v\u00e9rifier quelle pi\u00e8ce convient \u00e0 votre produit, son prix et sa disponibilit\u00e9.<\/p>\n<div class=\"pp-service-notice\"><strong>Votre revendeur est votre interlocuteur.<\/strong><br \/>Les demandes de pi\u00e8ces d\u00e9tach\u00e9es passent par un revendeur PerfectPro ou le point d\u2019achat initial. Avec la r\u00e9f\u00e9rence de votre produit, une description pr\u00e9cise et une photo de la pi\u00e8ce, votre revendeur peut transmettre la demande \u00e0 PerfectPro.<\/div>\n<h2>La bonne pi\u00e8ce en quatre \u00e9tapes<\/h2>\n<div class=\"pp-service-steps\">\n<div class=\"pp-service-step\"><span class=\"pp-service-number\">1<\/span><\/p>\n<h3>Contactez votre revendeur ou point d\u2019achat<\/h3>\n<p>Contactez le magasin o\u00f9 vous avez achet\u00e9 votre produit PerfectPro ou un revendeur PerfectPro. Indiquez que vous recherchez une pi\u00e8ce de remplacement. Votre revendeur vous accompagne et vous tient inform\u00e9.<\/p>\n<\/div>\n<div class=\"pp-service-step\"><span class=\"pp-service-number\">2<\/span><\/p>\n<h3>R\u00e9f\u00e9rence, description et photo<\/h3>\n<p>Indiquez la <strong>r\u00e9f\u00e9rence du produit concern\u00e9<\/strong> et d\u00e9crivez pr\u00e9cis\u00e9ment la pi\u00e8ce dont vous avez besoin. Joignez toujours une <strong>photo nette de la pi\u00e8ce<\/strong>. Cette photo est obligatoire pour identifier la bonne pi\u00e8ce d\u00e9tach\u00e9e.<\/p>\n<\/div>\n<div class=\"pp-service-step\"><span class=\"pp-service-number\">3<\/span><\/p>\n<h3>Demandez le prix et la disponibilit\u00e9<\/h3>\n<p>Votre revendeur contacte PerfectPro. Les informations sur votre produit et la photo permettent d\u2019identifier la pi\u00e8ce n\u00e9cessaire. Le revendeur demande ensuite un devis et v\u00e9rifie la disponibilit\u00e9.<\/p>\n<\/div>\n<div class=\"pp-service-step\"><span class=\"pp-service-number\">4<\/span><\/p>\n<h3>Votre revendeur vous pr\u00e9sente les possibilit\u00e9s<\/h3>\n<p>Votre revendeur vous informe des possibilit\u00e9s, du prix et de la disponibilit\u00e9. Vous discutez ensemble de la suite et d\u00e9cidez si vous souhaitez commander la pi\u00e8ce.<\/p>\n<\/div>\n<\/div>\n<div class=\"pp-parts-checklist\">\n<h3>Pr\u00e9parez ces informations<\/h3>\n<ul>\n<li>La r\u00e9f\u00e9rence et le nom du mod\u00e8le de votre produit PerfectPro.<\/li>\n<li>Une description pr\u00e9cise de la pi\u00e8ce recherch\u00e9e.<\/li>\n<li><strong>Une photo nette de la pi\u00e8ce concern\u00e9e \u2014 obligatoire.<\/strong><\/li>\n<\/ul>\n<p>Photographiez la pi\u00e8ce de mani\u00e8re \u00e0 montrer clairement sa forme et les \u00e9ventuels dommages. Une photo suppl\u00e9mentaire de l\u2019ensemble du produit peut aider \u00e0 rep\u00e9rer l\u2019emplacement de la pi\u00e8ce.<\/p>\n<\/div>\n<h2>Votre produit est-il encore sous garantie ?<\/h2>\n<p>Si vous avez besoin d\u2019une pi\u00e8ce en raison d\u2019un d\u00e9faut et que votre produit est encore sous garantie, suivez d\u2019abord la proc\u00e9dure <a href=\"https:\/\/shop.perfectpro.eu\/fr\/service-et-garantie\/\">Service et garantie<\/a>. Votre revendeur peut faire examiner la demande selon cette proc\u00e9dure. Pr\u00e9parez \u00e9galement votre preuve d\u2019achat.<\/p>\n<div class=\"pp-service-notice\"><strong>La disponibilit\u00e9 varie selon le produit et la pi\u00e8ce.<\/strong><br \/>Votre revendeur v\u00e9rifie le prix et la disponibilit\u00e9 aupr\u00e8s de PerfectPro. Vous connaissez ainsi les possibilit\u00e9s pour votre produit avant de discuter d\u2019une commande.<\/div>\n<div class=\"pp-service-links\"><a href=\"https:\/\/shop.perfectpro.eu\/fr\/revendeurs\/\">Trouver un revendeur<\/a><a href=\"https:\/\/shop.perfectpro.eu\/fr\/service-et-garantie\/\">Service et garantie<\/a><\/div>\n[\/vc_column_text][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00a0\u00bbin_container\u00a0\u00bb full_screen_row_position=\u00a0\u00bbmiddle\u00a0\u00bb column_margin=\u00a0\u00bb90px\u00a0\u00bb column_direction=\u00a0\u00bbdefault\u00a0\u00bb column_direction_tablet=\u00a0\u00bbdefault\u00a0\u00bb column_direction_phone=\u00a0\u00bbdefault\u00a0\u00bb scene_position=\u00a0\u00bbcenter\u00a0\u00bb top_padding=\u00a0\u00bb50&Prime; bottom_padding=\u00a0\u00bb50&Prime; text_color=\u00a0\u00bbdark\u00a0\u00bb text_align=\u00a0\u00bbleft\u00a0\u00bb row_border_radius=\u00a0\u00bbnone\u00a0\u00bb row_border_radius_applies=\u00a0\u00bbbg\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime; gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb shape_divider_position=\u00a0\u00bbbottom\u00a0\u00bb bg_image_animation=\u00a0\u00bbnone\u00a0\u00bb shape_type=\u00a0\u00bb\u00a0\u00bb][vc_column column_padding=\u00a0\u00bbpadding-15-percent\u00a0\u00bb column_padding_tablet=\u00a0\u00bbpadding-5-percent\u00a0\u00bb column_padding_phone=\u00a0\u00bbno-extra-padding\u00a0\u00bb column_padding_position=\u00a0\u00bbleft-right\u00a0\u00bb background_color_opacity=\u00a0\u00bb1&Prime; background_hover_color_opacity=\u00a0\u00bb1&Prime; column_shadow=\u00a0\u00bbnone\u00a0\u00bb column_border_radius=\u00a0\u00bbnone\u00a0\u00bb column_link_target=\u00a0\u00bb_self\u00a0\u00bb gradient_direction=\u00a0\u00bbleft_to_right\u00a0\u00bb overlay_strength=\u00a0\u00bb0.3&Prime;&#8230;<\/p>\n","protected":false},"author":5,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false},"acf":[],"_links":{"self":[{"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/pages\/182776"}],"collection":[{"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/comments?post=182776"}],"version-history":[{"count":3,"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/pages\/182776\/revisions"}],"predecessor-version":[{"id":990000221,"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/pages\/182776\/revisions\/990000221"}],"wp:attachment":[{"href":"https:\/\/shop.perfectpro.eu\/fr\/wp-json\/wp\/v2\/media?parent=182776"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}